Haimeta Paid Services Agreement

Last Updated: August 6, 2025
Effective Date: August 6, 2025

Welcome to the Haimeta Paid Services. Please carefully read, understand, and adhere to the following agreement.

I. Introduction

1.1 Scope of the Agreement

The Haimeta Paid Services (hereinafter referred to as “the Service” or “Paid Services”) are provided by ICEWHALE Ltd. (hereinafter referred to as “the Company” or “we”). This Haimeta Paid Services Agreement (hereinafter referred to as “this Agreement”) outlines the terms and conditions related to your (hereinafter referred to as “User” or “you”) use of the Paid Services.

1.2 Understanding the Agreement

Before purchasing or using any Paid Service, you must carefully read and fully understand this Agreement, especially:

• The specific usage rules applicable to the Paid Service you intend to purchase.

• Clauses that we highlight through reasonable methods, such as bold text, including but not limited to:
￮ Payment and Refund Rules
￮ Membership Rights Usage Rules
￮ Limitations or Exemptions from Liability
￮ Intellectual Property Clauses
￮ Governing Law and Dispute Resolution Provisions

1.3 Consent and Binding Nature of the Agreement

If you disagree with any or all terms of this Agreement, do not proceed to confirm (including but not limited to checking the box to agree to this Agreement, clicking “Purchase Now”, making a payment, or similar actions) or use any Paid Service. By proceeding to confirm or use any Paid Service, you acknowledge that you have:

• Fully read and understood the Agreement.

• Voluntarily agreed to its entirety.

Upon confirmation, this Agreement will take legal effect between you and us, serving as a legally binding document for both parties.

1.4 Compliance with Local Laws for Non-Hong Kong Users

If you are a user located outside Hong Kong, your agreement to or performance under this Agreement must also comply with the laws and regulations of your country or region.

1.5 Eligibility for Paid Services

You confirm that to use any Paid Service, you must possess the civil capacity required under the laws and regulations of Hong Kong. If you lack such capacity, you must obtain the informed consent of your legal guardian. Both you and your guardian will bear any resulting legal responsibilities in accordance with the law.

• For Minors: If you are a minor, you must read and decide whether to agree to this Agreement and other relevant terms under the guidance and supervision of your legal guardian. Guardians should assist and approve minors before using the Service.

1.6 Services Operated by Affiliates or Third Parties

We reserve the right to entrust certain services under this Agreement to our affiliates or approved third parties as needed for product, service, or operational requirements. By agreeing to receive such services, you accept that your rights and obligations in relation to such affiliates or third parties are subject to this Agreement and relevant terms.

II. Scope of Application and Definitions

2.1 Scope of Application

2.1.1 Applicability

This Agreement applies to users who purchase Haimeta’s paid services. Currently, the Company offers paid services on Haimeta, including HAI PRO membership services and “HAIBIT” (specific features and categories are subject to the product page at the time of purchase). If you purchase or use one or more of these paid services, this Agreement applies to your use.

2.1.2 Supplemental Content

This Agreement incorporates agreements, rules, announcements, supplemental terms, product requirements, purchase guidelines, and in-platform notifications related to Haimeta’s paid services that the Company has published or may publish in the future. Once formally released, these terms and policies will take effect and form an inseparable part of this Agreement. If you continue to use Haimeta’s paid services after their publication, you are deemed to have fully understood and agreed to abide by them.

2.1.3 Relationship with Other Agreements

This Agreement serves as a supplemental agreement to the Haimeta User Service Agreement and the Haimeta Paid Services Agreement, forming an integrated whole. In the event of a conflict or inconsistency between this Agreement and the aforementioned agreements, this Agreement shall prevail.

2.2 Definitions

2.2.1 “Haimeta” / “Platform”

“Haimeta” refers to the Haimeta website (www.haimeta.com) legally owned and operated by the Company. On Haimeta, we provide AI-based services such as content generation (image and video generation), editing (image and video editing), information publishing, and interactive communication. The Company reserves the right to unilaterally decide, based on Haimeta’s actual operations, to arrange or designate its affiliates, parent companies, successor companies, or approved third-party entities to continue operating Haimeta. Certain services under this Agreement may also be provided by its affiliates, parent companies, successor companies, or approved third-party entities.

2.2.2 “User” / “You”

“User” refers to individuals who log in to and use Haimeta and intend to subscribe to its paid services.

2.2.3 “User Account”

A “User Account” refers to the account used to log in to Haimeta, typically linked to the user’s existing Jianying account. User accounts may include “Membership Accounts” or “Standard Accounts,” and users may use these accounts to activate or purchase one or more paid services on Haimeta.

2.2.4 “Membership Account”

A Membership Account is a user account linked to an active subscription to Haimeta’s HAI PRO membership services. Upon successful subscription, the user becomes a “Member User.”

2.2.5 “Standard Account”

A Standard Account refers to a user account that is not associated with a HAI PRO membership subscription.

2.2.6 “Service Fee”

The “Service Fee” refers to the amount paid by users to purchase one or more paid services. The pricing of the service fee is subject to the information displayed on the relevant product page.

2.2.7 “HAIBIT”

“HAIBIT” are virtual tokens provided to users for transactions within Haimeta. Users may exchange HAIBIT for specific features available on Haimeta, as indicated on the relevant service page.

2.2.8 “Validity Period” / “Effective Period” / “Usage Period”

The period during which a user can access a purchased paid service and its associated benefits. The specific validity period will be displayed on the product page of the relevant paid service.

2.2.9 “Platform Rules”

“Platform Rules” refer collectively to this Agreement, the Haimeta User Service Agreement, the Haimeta Paid Services Agreement, and other agreements, rules, announcements, supplemental terms, product requirements, purchase guidelines, and notifications related to Haimeta’s services and paid services, which the Company has published or may publish in the future.

III. Description and Rules of Paid Services

3.1 HAI PRO Membership Services

3.1.1 HAI PRO Membership Benefits

The Company offers various HAI PRO membership plans, including “HAI Standard” and “HAI Premium.” Each plan provides corresponding general and special HAI PRO membership benefits (specific plans and their associated benefits are subject to the product interface and service details displayed at the time of purchase).

3.1.1.1 General Benefits for HAI PRO Members

Upon activating HAI PRO membership services, you will receive the following general benefits during the validity period of your HAI PRO membership plan (subject to the product interface and service details displayed at the time of purchase):

• (1) Exclusive access to remove the Haimeta watermark from generated images and other content.

• (2) Complimentary “HAIBIT” (to be used for functions like image generation during the HAI PRO membership period; the amount of HAIBIT varies by membership plan as displayed on the purchase page).

• (3) Additional benefits to enhance the membership experience, which may be updated from time to time.

3.1.1.2 Special Benefits for HAI PRO Members

[To avoid disputes due to ambiguity, the special benefits for HAI PRO members should be explicitly outlined.]

3.1.2 Rules for Using HAI PRO Membership Services

3.1.2.1 Stacking Membership Subscriptions

• (1) If you choose to stack additional membership plans on your current HAI PRO membership, regardless of the plan tier, you must pay the applicable fee at the time of subscription.

• (2) Stacking rules:

￮ Same-tier stacking: The validity period of the same membership tier will be cumulative. For instance, if a user purchases two HAI Standard memberships for 1 month each on November 11, 2024, the membership will expire on January 10, 2025.

￮ Different-tier stacking: The validity period will not be cumulative, but benefits of all tiers will apply simultaneously, with higher-tier benefits taking precedence. For example, if a user purchases a HAI Standard membership for 1 month on November 11, 2024, and then adds a HAI Premium membership for 1 month, the membership will expire on December 10, 2024. During this period, the user can enjoy all the benefits of the HAI Premium membership.

3.1.2.2 Automatic Renewal Subscriptions

The Company offers auto-renewal options for HAI PRO membership services, including Monthly Auto-Renewal and Annual Auto-Renewal (the specific options available are subject to the product interface at the time of purchase). The rules for automatic renewal and cancellation are detailed in the Appendix: Rules for Automatic Renewal Services. Changes to subscription types or benefits may occur based on operational or user demand, so please review the relevant rules displayed at the time of subscription.

3.1.2.3 General Usage Rules

• (1) After completing the purchase process and successfully paying the service fee, you will activate the HAI PRO membership service and receive the corresponding membership benefits. The validity period and scope of these benefits will be subject to the product interface.

• (2) Your HAI PRO membership benefits are tied to your membership account. To use the HAI PRO membership services, you must log in with your membership account. Account management and security are governed by the Haimeta User Service Agreement. Before activating paid services, you must, unless otherwise provided in this Agreement, provide true, accurate, lawful and effective information to register as a Haimeta user, and promptly update such information when it changes. Otherwise, you shall bear the losses and liabilities arising from the inability to fully and effectively exercise the rights and interests of paid services or to obtain the latest notifications from Haimeta. You should ensure that you have full civil rights capacity and full civil conduct capacity at all times during the use of the paid services, and that you have the actual ability and legally valid authorization to enter into this agreement and enjoy and perform the rights and obligations under this agreement.

• (3) The Company may impose limits on the number of devices that can log into or use a single membership account simultaneously. Violating these limits may result in restrictions, interruptions, or termination of services without liability.

• (4) The validity period of the HAI PRO membership service you purchased shall be subject to the validity period published on the front interface of the corresponding paid service product. If your HAI PRO membership expires and you do not renew, your account will revert to a standard account, and you will lose access to the associated HAI PRO benefits (including HAI PRO member general benefits and HAI PRO member special benefits).

3.2 “HAIBIT” Services

3.2.1 “HAIBIT” Benefits

“HAIBIT” are virtual tokens provided to users for exchanging specific features within Haimeta. They can only be used for features or services as described on the Haimeta service page and cannot be exchanged for USD or other currencies. HAIBIT are not legal tender, prepaid vouchers, or virtual currency. For the avoidance of doubt, the “HAIBIT” service is the network technology and related services provided by the platform to users. The “HAIBIT” service is not a network payment service, and “HAIBIT” is not a token ticket, virtual currency or prepayment certificate. It has no monetary value or prepaid value.

3.2.2 “HAIBIT” Purchase Rules

• (1) Users can purchase HAIBIT under this Agreement and related platform rules. The fee for purchasing “HAIBIT” through recharge will be charged to the user by the company or its designated partner. The channel provider corresponding to each recharge method may charge a handling fee for the relevant recharge channel according to its own standards, which will be charged when the user recharges. Therefore, if you intend to recharge to purchase “HAIBIT”, please be sure to pay attention to the service handling fees of each recharge method channel provider, and choose the recharge method according to your own needs. Once payment is successfully made, HAIBIT are non-refundable and cannot be exchanged for USD or other currencies.

• (2) The platform advocates rational consumption, so please be sure to buy the appropriate amount of “HAIBIT” according to your actual needs. Please carefully verify the account, amount, and other relevant details before making a purchase. Errors due to user input or misunderstanding of purchase terms are the user’s responsibility, and the Company will not provide compensation or refunds.

3.2.3 “HAIBIT” Usage Rules

• (1) Except for the change of membership benefits as stipulated in paragraph (3) of this article, HAIBIT provided as part of HAI PRO membership benefits are valid only during the membership period.

• (2) Purchased HAIBIT have validity periods displayed on the product page at the time of purchase.

• (3) If you choose to change your membership benefits during the validity period of your HAI PRO membership by means of “Membership Stacking Subscription” (stacking subscription to a membership of a higher benefit tier) or “Membership Upgrade”, etc., the expiration date of the unused “HAIBIT” under the previous membership benefits will not change, and will be the same as the expiration date displayed when you purchased the previous membership benefits. Please use it in time; the expiration date of the “HAIBIT” purchased by your additional recharge will still be subject to the period you obtained when you actually purchased it.

• (4) We may, based on actual operational conditions, give away “HAIBIT” rewards or offer other benefits to user accounts (including member accounts and general accounts) that meet certain conditions. The validity period and scope of use of the given “HAIBIT” rewards, as well as other specific policies and activity rules, shall be subject to the rules on the relevant service page. Please read, understand, and comply.

• (5) Special note: The validity period of “HAIBIT” under your membership benefits, the validity period of “HAIBIT” purchased by you with additional recharge, and the validity period of “HAIBIT” given to you as a gift may be different. Please read the rules on the relevant service page carefully. The priority rules for “HAIBIT” consumption are: platform incentives > membership benefits > user-initiated recharge.

• (6) You can view the balance, remaining validity period, and records of the acquisition and consumption of the HAIBIT in the “Haimeta” top navigation bar - “HAIBIT details”. This record will serve as a valid basis for your use of the HAIBIT. If you have any objections to the HAIBIT record, you can contact the Company through the contact information specified in this Agreement. If we find an error after investigation and verification, we will correct it.

• (7) If the Company discovers a processing error due to system failure or any other reason, the Company has the right to correct the error, whether it is in the Company’s favor or in your favor. If the error results in the number of HAIBITs you actually receive being less than the number of HAIBITs you should have received, the Company will make up the difference in your user account as soon as possible after confirming the processing error. If the error results in you actually receiving more HAIBIT than you should have received, then regardless of the nature and cause of the error, the Company shall have the right to directly deduct the difference from your user account.

3.3 Service Updates and Modifications

The Company may update or modify paid services, including adding new features or discontinuing old ones, to enhance user experience. The updated services will be subject to the terms of this Agreement, and specific benefits will depend on the descriptions provided on Haimeta’s service page. The specific paid benefits you can enjoy in the end are subject to the description on the Haimeta service page or the actual provision of the Haimeta service. If the name of the paid benefit under this agreement is inconsistent with the description on the page, it will not affect the content of the paid benefit actually enjoyed by the user.

3.4 Adjustments to Paid Benefits

The Company reserves the right to modify the scope, terms, and availability of paid services in compliance with legal requirements or operational needs. Please understand that in order to meet the needs of different developers, the Company may provide other types of technical services in addition to the paid services under this Agreement. There may be differences in the paid benefits of different types, and there may also be differences in the paid benefits between different levels. You are encouraged to review the specific details of the benefits you are purchasing to select the most suitable service package for your needs.

IV. Payment Terms and Refund Policy

4.1 Fee Standards

4.1.1 Pricing Rights

The Company reserves the right to determine the pricing of paid services provided on Haimeta. Different paid services have different pricing models. Please carefully read this agreement and the specific rules for the paid service displayed on the product page at the time of purchase. The Company may adjust pricing models based on different marketing strategies or product circumstances, with the actual pricing model and rules subject to the product functionality displayed at the time of purchase.

4.1.2 Adjustments to Pricing Plans

Due to market conditions, business development, operational needs, or adjustments to user benefits, the pricing plans, included rights, pricing models, validity periods, or additional benefits of paid services may be adjusted. Adjustments will take effect upon public announcement. Paid services purchased before such changes take effect will not be affected, but subsequent purchases will follow the updated pricing plans. The Company will strive to protect your interests, and by continuing to use the services, you agree to purchase under the updated terms.

4.1.3 Price Interpretation

Unless otherwise stated on the product page, pricing terms are interpreted as follows:

• Strikethrough Price: Indicates the market reference price, guide price, or previous sale price set by the Company. Due to variations in location, timing, and market conditions, the reference price may differ from the actual sale price at the time of your purchase. This is for reference only.

• Non-Strikethrough Price: Represents the actual sale price displayed on the product page. Promotional discounts, coupons, or “HAIBIT” usage may alter the final transaction price, with the order summary reflecting the actual price.

• Promotional/Discount Price: Discounts based on the strikethrough price or market reference price. If unclear, you can contact customer service before purchasing.

• Member Price: Exclusive discounts for HAI PRO members, based on the strikethrough or market reference price.

• Price Errors: Price discrepancies caused by system caching, delayed updates, or other uncertainties will defer to the actual price shown at checkout. Please report any inconsistencies immediately.

4.2 Purchasing and Payments

4.2.1 Account Login Requirement

To purchase paid services, you must log in to your Haimeta user account. Services cannot be purchased or paid for in “Guest Mode.”

4.2.2 Official Payment Channels

You must use the official payment methods designated by Haimeta. The payment options available may vary by platform or operating system. Payments made through unauthorized or illegal channels are not guaranteed by the Company. In such cases, the Company reserves the right to suspend your account, freeze balances, or revoke access to paid services, without compensation.

4.3 HAI PRO Membership Add-On Subscriptions

4.3.1 Payment Rules for Add-On Subscriptions

• (1) Users adding subscriptions to existing memberships (whether of the same or different tiers) must complete payment at the time of subscription.

• (2) Rules for Cumulative Periods:

￮ Same Tier: Subscription periods for the same membership tier are cumulative. For instance, purchasing two HAI Standard memberships (1 month each) results in a membership valid until January 10, 2025.

￮ Different Tiers: Subscription periods for different tiers are not cumulative, but all tier benefits are active simultaneously, with higher-tier benefits taking precedence.

4.4 Refund Policy

Paid services on Haimeta are virtual goods and, in principle, non-refundable after purchase, except under the following circumstances:

• Legal requirements or stipulations in this agreement.

• Significant service defects or functional failures attributable to the Company that prevent normal use of purchased services or benefits.

Refunds due to user errors (e.g., incorrect account details, purchase of incorrect services) will not be granted, and no compensation will be provided. Please review service details, pricing, and usage terms carefully before making a purchase.

4.5 Service Period

The service period of paid packages depends on the specific terms selected and paid for by the user. The service period will not be extended due to non-use. Once the service period expires, the paid package will automatically terminate.

4.6 Fee Adjustments

When purchasing paid services, the applicable fees are displayed during the checkout process. Fee adjustments will apply to new purchases after changes take effect, and previously purchased services will not be impacted.

4.7 User Responsibility for Devices and Connectivity

The Company provides only the paid network services specified. Any devices (e.g., computers, smartphones, or other internet-capable devices) and connectivity costs (e.g., internet access fees, mobile data charges) are the responsibility of the user.

V. General Rules

5.1 Service Updates and Optimization

To enhance user experience and improve service offerings, the Company may periodically update or optimize paid services, features, pricing models, membership subscription plans, and user benefits. These updates may involve changes or discontinuation of certain existing features or benefits. The Company will strive to ensure your legal rights are safeguarded during these updates.

5.2 Usage Restrictions

Paid services and their associated benefits are strictly for your personal use via your registered user account. Without the Company’s written consent, it is prohibited to transfer, share, lease, sell, or authorize others to use your user account or the purchased services and benefits associated with it. If the Company discovers or reasonably suspects unauthorized account use, it reserves the right to suspend or terminate services for the account to protect user security. Losses arising from improper handling of account credentials are your sole responsibility, unless due to the Company’s negligence.

5.3 Account Security

You are responsible for securely managing and maintaining your account credentials and for taking effective measures to protect your account information and password. If the Company reasonably suspects unauthorized account activity, it may suspend service and take further actions without liability. All actions taken under your account are considered to be your own. Losses resulting from your failure to secure your account credentials are your responsibility, and the Company will not refund any paid fees or provide compensation.

5.4 Understanding Paid Services

Upon purchasing a paid service, you can use it at your discretion within its validity period. Ensure you carefully review the details of the service, including rights and usage rules, before purchase to avoid misunderstandings about the services and benefits you are entitled to.

5.5 Service Limitations

The Company may not be held liable for inability to use purchased services due to changes in laws, governmental actions, or other force majeure circumstances. Furthermore, differences in software versions, devices, operating systems, or third-party factors may affect the services available to you. The Company encourages resolving such issues by upgrading software or devices and provides support through the designated contact channels in this agreement.

5.6 Misuse and Violations

The Company reserves the right to invalidate purchased services and revoke associated benefits without refund if you engage in the following prohibited activities:

1. Exploiting system vulnerabilities, unauthorized channels, or automation tools (e.g., bots, crawlers) to access services or benefits.
2. Monetizing, selling, or transferring services or benefits to others without authorization.
3. Tampering with service terms, transaction records, or usage limits through illegal means.
4. Bypassing or tampering with the Company’s security measures.
5. Using services or benefits to infringe on intellectual property, personal rights, or other legal rights of the Company or third parties.
6. Engaging in activities harmful to minors or violating laws or regulations.
7. Other violations of law, good faith principles, or the rules set forth in this agreement.

The Company may take actions under Section VII and seek restitution for damages caused by such activities.

5.7 Compliance with Laws

Users must ensure that content uploaded or shared on Haimeta complies with applicable laws and does not infringe on the rights of others (e.g., intellectual property, privacy). The Company reserves the right to remove content or restrict its usage if it determines a violation, and may seek restitution for resulting damages. Providing services does not imply endorsement of the legality of user-uploaded content. If the company suffers losses as a result, the company has the right to recover them from you and to take relevant measures in accordance with Section VII of this Agreement as appropriate.

5.8 Notifications and Promotions

The Company may send promotional content, benefits, or activity updates through SMS, in-app messages, or announcements. You may opt out of such communications at any time using the provided unsubscribe options.

5.9 Fraudulent Access

Users who attempt to bypass standard procedures to access paid services, such as exploiting vulnerabilities or acting in bad faith, may have their applications denied or existing services terminated. Any related benefits will be revoked, and the Company may seek damages for losses incurred. Paid fees will not be refunded.

VI. Suspension and Termination of Services

6.1 Conditions for Suspension or Termination

Your purchased paid services may be suspended or terminated under the following circumstances:

1. Voluntary Suspension or Termination by You:
   ￮ This includes but is not limited to ceasing or terminating your purchased paid services, expiration of the service period without renewal, or cancellation of your user account.

2. Violation of Agreement by You:
   ￮ If you breach the agreement, the Company has the right to suspend or terminate the corresponding paid services.

3. Governmental or Force Majeure Reasons:
   ￮ Suspension or termination of services may occur due to directives from national or governmental regulatory bodies or force majeure events (including, but not limited to, hacker attacks, major impacts caused by telecommunication adjustments, temporary shutdowns due to government regulations, or disruptions caused by viruses affecting internet operations).

4. Legal or Regulatory Requirements:
   ￮ Any other circumstances necessitating suspension or termination under applicable laws or regulations.

6.2 Notifications

After service suspension or termination, the Company has the right but not the obligation to provide special notifications. If you find that services are unavailable, you may contact the Company through the methods provided in Section X of this agreement.

6.3 Consequences of Suspension or Termination

Upon suspension or termination of the relevant paid services:

1. Limited Liability:
   ￮ Except as required by law, the Company is not liable to you or any third party for any consequences arising from the suspension or termination.

2. Non-Refundability:
   ￮ Fees already collected will not be refunded unless specifically provided in this agreement.

3. Data Retention:
   ￮ The Company has the right but not the obligation to retain your user data related to the affected paid services.

6.4 Post-Termination Obligations

Following the termination of purchased paid services:

1. No Service Continuation:
   ￮ You will no longer have the right to demand the Company to continue providing the terminated services, associated benefits, or any related obligations.

2. Unresolved Liabilities:
   ￮ Termination does not affect the rights and obligations established prior to termination. If your actions result in third-party claims, administrative penalties, or other consequences for the Company, you shall compensate the Company for the resulting losses and/or incurred expenses.

6.5 No Refunds for Voluntary Cessation

You acknowledge and agree that if you voluntarily stop using the paid services, forgo paid benefits, or if the Company cancels your account or terminates your account privileges due to violations of laws, this agreement, or other service rules, you are not entitled to any partial or full refund of the service fees.

VII. Risks and Liabilities

7.1 User Liability

You understand and agree that if your actions violate laws, regulations, this agreement, or related platform rules, resulting in claims, demands, or losses from third parties, you shall independently bear all responsibilities. If your actions cause losses to the Company or “Haimeta,” you are liable for compensation.

7.2 Compliance Requirements

When using any paid service(s), you are required to:

• Abide by all applicable laws and regulations.

• Uphold public order and respect social norms.

• Avoid actions that harm network security or engage in activities such as:
￮ Undermining national security, honor, or interests.
￮ Inciting subversion of state power, overthrowing the national system, or promoting separatism or terrorism.
￮ Spreading violence, obscene, or pornographic information.
￮ Disseminating false information to disrupt economic or social order.
￮ Engaging in fraud, money laundering, extortion, gambling, or other criminal activities.
￮ Violating the legitimate rights of others, such as reputation, privacy, or intellectual property.

If the Company identifies such violations, it reserves the right to take the following measures against your user account and associated privileges:

1. Warning and Rectification:
   ￮ Issuing a warning via in-platform notifications, requiring corrective action.

2. Service Denial or Termination:
   ￮ Refusing to process service applications or immediately terminating some or all purchased services and benefits without prior notice or refund.

3. Account Restrictions:
   ￮ Limiting or freezing partial or full access to your account’s functionalities.

4. Account Suspension:
   ￮ Temporarily or permanently freezing or suspending your account.

5. Service Ban:
   ￮ Restricting or banning you from purchasing or accessing any paid services or related benefits.

Additionally, the Company and/or platform reserves the right to seek compensation from you for any losses incurred due to your actions, including but not limited to:

• Payments to third parties.

• Administrative fines.

• Legal expenses (e.g., notary fees, forensic fees, travel expenses, attorney fees, litigation fees).

7.3 Reporting and Legal Actions

For any illegal, non-compliant, or criminal behavior on your part, the Company retains the right to:

• Preserve relevant information about you and your user account.

• Report such behavior to the appropriate authorities, including administrative agencies, law enforcement, or judicial bodies, to facilitate legal accountability.

VIII. Intellectual Property

8.1 Ownership of Intellectual Property Rights

The Company is the intellectual property rights holder of “Haimeta”, which includes the platform as a whole and all its contents, components, and elements (collectively referred to as “Haimeta”). This includes ownership of all copyrights, trademarks, patents, trade secrets, and other legal rights associated with Haimeta, as well as all related content such as software, technology, programs, webpages, text, images, audio, video, graphics, interface designs, layouts, data, and electronic documents, except where specific legal provisions grant rights to other parties.

Unless otherwise stipulated in this Agreement, you may not, without prior written consent from the Company:

• Use any part of Haimeta or its intellectual property for commercial purposes.

• Conduct reverse engineering, decompilation, or disassembly.

• Compromise or attempt to compromise the platform’s security or confidentiality measures.

• Extract, store, cache, download, or mirror Haimeta resources.

• Develop similar products or services using Haimeta.

• Assist or allow third parties to engage in such actions.

You are fully responsible for any losses incurred by the Company or other rights holders as a result of these unauthorized actions.

8.2 User-Generated Content

While using Haimeta, you may submit input such as text and images (“Input Content”), which the platform processes to generate outputs such as images and videos (“Output Content”). The specific types of Input Content and Output Content depend on the platform’s functionality.

• You confirm that you either own the intellectual property rights for all Input Content you submit or have obtained legal authorization from the relevant rights holder, including any sublicenses. Your Input Content must not violate applicable laws, infringe on third-party rights (including but not limited to copyrights, patents, trademarks, personality rights, and personal data protection), or breach public order and morality.

• Subject to applicable law, you retain intellectual property rights and other property rights (if applicable) over the Output Content. However, if the Input Content or Output Content incorporates elements that belong to the Company, the Company retains ownership of those elements.

8.3 Rights Granted to the Company

To continuously improve the services provided by Haimeta, you agree to grant the Company and/or its affiliates:

• A free, sublicensable, and transferable global license to use, reproduce, modify, and otherwise utilize your Input Content, Output Content, and any information you post (collectively, “Content”) for purposes including service optimization, model improvement, marketing, and promotional activities.

• This license is irrevocable, non-exclusive, and perpetual.

8.4 Promotion and Distribution

To enhance the exposure, sharing, and promotional value of the content you publish through Haimeta (e.g., text, images, audio-visual materials), you grant the Company:

• A global, irrevocable, free, non-exclusive, and sublicensable right to use your published content for reproduction, translation, compilation, online distribution, adaptation, creation of derivative works, public performance, and display.

• This includes rights to use your content on Haimeta, other websites, applications, and devices, as well as in marketing, promotion, research, or other related activities.

You agree that the Company and its authorized third parties may use, reproduce, or display elements such as your personal image, likeness, name, trademarks, service marks, brand assets, and promotional materials incorporated within your content for the above purposes.

8.5 Protection of Intellectual Property

To safeguard your rights, you authorize the Company to:

• Monitor for infringements, send cease-and-desist letters, file lawsuits or arbitration cases, and engage in mediation or settlement for any uploaded content that you own rights to.

• Make decisions regarding enforcement actions and independently implement measures to protect your rights.

IX. Modifications and Disclaimers

9.1 User Responsibilities

You agree to responsibly and lawfully use artificial intelligence technology, complying with this Agreement, platform rules, and applicable regulations. You bear full responsibility for any consequences or liabilities arising from your actions or reliance on content generated through the platform, including judgments about the accuracy, reliability, or non-infringement of such content.

9.2 Service Limitations

The Haimeta platform and its services are provided “as is” based on current technology and operational conditions. The Company does not guarantee:

• That services will meet your requirements or specific purposes, or that results will match your expectations.

• Uninterrupted, timely, secure, or error-free service operation.

• Immediate resolution of any errors in the services.

• Risk-free use of the services.

9.3 Payment Risks

Payments made via various channels for subscription services may involve risks (e.g., account theft, fraudulent activity). The Company does not control these risks and is not liable for any resulting losses. However, the Company will assist to the extent permissible by law to mitigate such risks, but such assistance does not constitute an admission of liability.

9.4 Unforeseeable Risks

The Company cannot guarantee complete prevention of unforeseen risks, including but not limited to force majeure events, government actions, network issues, system failures, hacking, or malicious software. In such cases, the Company is not liable for losses incurred but will strive to minimize disruptions and protect user rights.

9.5 Service Interruptions

If a service interruption or issue caused by the Company’s fault impacts your purchased services or benefits, the Company will take prompt corrective measures (e.g., extending the validity period, offering compensation benefits) to safeguard your interests.

9.6 Modifications to Services

The Company reserves the right to modify or discontinue existing paid services based on operational strategies, market conditions, or regulatory requirements. The services and benefits available to you will be subject to the actual conditions at the time of use.

9.7 Service Suitability

The Company does not guarantee that paid services or associated benefits will:

• Fully meet your needs or expectations.

• Be free from interruptions or errors.

• Have all errors promptly corrected.

However, the Company welcomes constructive feedback to improve and enhance the platform.

9.8 User Responsibility for Service Errors

You are responsible for any service errors or disruptions caused by:

• Account deactivation, suspension, or termination.

• Issues with third-party payment accounts (e.g., freezing, unauthorized use).

• Disclosing passwords to others.

• Personal negligence or willful misconduct.

9.9 Third-Party Services

If third-party services are involved in payment processing or other functions, you must also agree to and comply with their terms. The Company is not responsible for disputes or issues arising from third-party services.

9.10 Limitation of Liability

If service disruptions or unavailability are caused by the Company, the maximum compensation available to you will not exceed the total amount of fees collected for the relevant services under this Agreement.

X. Complaints and Contact Information

10.1 Contact the Company

If you have any questions, complaints, or suggestions regarding this Agreement, paid services, or generated content, please contact the Company at support@haimeta.com. The Company will respond promptly.

10.2 Dispute Resolution

10.2.1 If you are involved in a complaint or dispute, the Company reserves the right to share necessary information (e.g., identities, contact details, complaint-related details) with the involved parties or relevant authorities to facilitate resolution. You are responsible for ensuring the authenticity, legality, and validity of the information, materials, and evidence you provide during the complaint process.

10.2.2 This Agreement is governed by and shall be construed in accordance with the laws of Hong Kong. This English version shall prevail in terms of actual content and legal interpretation.

XI. Terms for Minors

11.1 If you are a minor under the age of 18, you should carefully read this Agreement under the guidance of your guardian, and you may only purchase paid services after your guardian has agreed to this Agreement. If you do not obtain the consent of your guardian, your guardian may notify the Company to handle the relevant account through the public announcement channel of “Haimeta” or the contact information in Article 10.1 of this Agreement, and the Company has the right to restrict the functions of the relevant user account (including but not limited to browsing, use, consumption, etc.).

11.2 We attach great importance to the protection of the personal information and privacy of minors. We especially remind you to strengthen your awareness of protection when filling in the personal information of minors and to be cautious when publishing content containing materials of minors. You should obtain the consent of the rights holder to display the portrait, voice and other information of the minor, and allow us to use and process such content related to the minor in accordance with this Agreement. If the content in question infringes the rights of minors, we have the right to process the content and notify you as appropriate upon receiving notification from the rights holder or based on other considerations to protect the legitimate rights and interests of minors. The minor user and his/her guardian understand and confirm that if you violate the laws and regulations, this Agreement or the rules published in the relevant interfaces of this service, you and your guardian shall bear all legal liabilities that may result in accordance with the provisions of the law.

11.3 We will work together with guardians to protect the physical and mental health of minors. If you are a guardian, you should also fulfill your guardianship duties towards minors, pay attention to their online safety, and guide them to use the internet in a healthy and reasonable manner. Minors should, under the supervision and guidance of their guardians, learn to use the internet correctly within reasonable limits, develop good online habits, and avoid becoming addicted to the virtual online world.

11.4 Teenage users must abide by responsible internet usage principles:

11.4.1 Be good at online learning and do not browse objectionable information;

11.4.2 Communicate honestly and friendly, do not insult or defraud others;

11.4.3 To enhance self-protection awareness, not to meet friends online casually;

11.4.4 To maintain network security, not to disrupt network order;

11.4.5 To be beneficial to physical and mental health, not to indulge in virtual time and space.

11.5 Special reminder to guardians

11.5.1 If your ward purchases or uses one or more paid services, you as the guardian should guide and supervise your ward’s purchasing and usage behavior. If your ward applies to register or log in to a “Haimeta” user account, we have the right to assume that you have given your consent.

11.5.2 Your ward may use payment and recharge functions when purchasing or using one or more paid services. As the guardian, please keep your payment device, payment account and payment password safe to prevent your ward from using payment and recharge functions through your user account without your consent.

XII. Other Provisions

12.1 The formation, effectiveness, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of Hong Kong. If any provision of this Agreement is invalid due to conflict with the laws of Hong Kong, such provision shall be re-interpreted and applied in a manner as close as possible to the original intent of the provision of this Agreement, provided that it does not violate the law, and the other provisions of this Agreement shall remain in full force and effect.

12.2 If you have any disputes with us, both parties should try to resolve them amicably through negotiation. If negotiation fails, either party may file a lawsuit with the competent courts of Hong Kong.

12.3 The headings in this Agreement are for convenience only and do not affect the meaning or interpretation of any of the agreements in this Agreement.

12.4 You and the Company are independent entities. Under no circumstances shall this Agreement constitute any form of express or implied guarantee or condition on the part of the Company to you, nor shall it constitute an agency, partnership, joint venture or employment relationship between the two parties.

12.5 If any provision of this Agreement is invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on the parties.

12.6 This English version shall prevail in terms of actual content and legal interpretation.