Haimeta: AI Creative Suite

Haimeta User Service Terms

Last Updated: August 6, 2025
Effective Date: August 6, 2025

Welcome to Haimeta!

“Haimeta” refers to products and services provided to users under the name Haimeta, including the client application, official website (www.haimeta.com), and other platforms legally owned and operated by ICEWHALE Ltd., a company incorporated in Hong Kong, and its affiliates (hereinafter referred to as “we,” “us,” or “the Company”).

On Haimeta, we offer services to users (hereinafter also referred to as “you”), including AI content generation (e.g., image and video generation), information publishing, and interactive communication.

1. Introduction

1.1 The Haimeta User Service Agreement (hereinafter referred to as “this Agreement”) is a contract between you and us, outlining the rights and obligations of both parties regarding your downloading, installation, registration, login, and use (collectively referred to as “Use”) of Haimeta. Other agreements, activity rules, announcements, instructions, and notifications related to Haimeta that we have published, may publish in the future, or modify from time to time (collectively referred to as “Platform Rules”) are an inseparable part of this Agreement and carry the same legal effect. If you continue to use Haimeta services after any modifications to the terms or rules, such continued use will be deemed as your acceptance of the modified terms.

1.2 Before using Haimeta, please carefully read and fully understand this Agreement, especially the terms that involve disclaimers or limitations of liability, licensing of rights and use of information, consent to activate and use specific services, applicable law, and dispute resolution. Important provisions such as disclaimers or limitations of liability will be highlighted in bold for your attention. Please focus on reading these sections carefully.

1.3 Haimeta is primarily intended for adults. If you are under the age of 18, please read and fully understand this Agreement with a guardian and use Haimeta only after obtaining the consent of your legal guardian, particularly regarding the terms applicable to minors.

1.4 By checking, clicking to confirm, or otherwise indicating your acceptance of this Agreement, or by using this Service in any manner, you are deemed to have read, fully understood, and agreed to this Agreement and to be bound by its terms as a party to it. If you do not agree with this Agreement or any of its provisions, please stop using and cease accessing Haimeta services.

1.5 You understand that we have the right, at our sole discretion and based on the needs of Haimeta products, services, or operations, to delegate certain services under this Agreement to our affiliates or third parties. When using such related services, please carefully read the information and/or related rules, agreements, and other documents displayed on the relevant product pages. By agreeing to use such services, you agree that your rights and obligations with such affiliates or third parties will also be governed by this Agreement and the Platform Rules. We will also require such affiliates or third parties to protect your legal rights as required by applicable laws and regulations.

1.6 If you have any questions, comments, or suggestions regarding the content of this Agreement, you may contact us through the feedback page on the Haimeta client or official website, or via email at support@haimeta.com.

2. Haimeta Products and Services

2.1 We provide AI content generation services based on artificial intelligence (AI) model technology through Haimeta. You can learn more about the model services used by Haimeta in the Haimeta Privacy Policy. Additionally, we offer information publishing and interactive communication services.

2.2 You can access Haimeta products and services by visiting the official Haimeta website or downloading and installing the Haimeta client from authorized app stores. We may also pre-install the Haimeta client on terminal devices through partnerships with device manufacturers. On authorized third-party platforms or applications, you may use Haimeta via software development kits (SDKs) or application programming interfaces (APIs) provided by us. If you acquire Haimeta products or services from sources other than the authorized channels mentioned above, we cannot guarantee that the version you obtain is an official version or that it will function properly. If you incur any losses due to using an unofficial version of Haimeta, we shall not be liable for compensation or reimbursement unless explicitly required by applicable laws and regulations.

2.3 To use Haimeta, you must independently prepare the necessary terminal devices, such as a computer or mobile phone. To access all Haimeta functions, your device must be connected to the internet, and you are responsible for any associated internet fees, data charges, or other costs incurred.

2.4 We grant you a personal, revocable, non-transferable, non-exclusive, and non-commercial right to use Haimeta lawfully. All other rights not expressly granted under this Agreement remain reserved by us. Unless explicitly authorized in writing, you may not use Haimeta in any unauthorized manner, including but not limited to adaptation, copying, distribution, web scraping, vertical search, mirroring, or trading.

2.5 To enhance user experience or meet operational, platform security, or compliance needs, we may periodically update or modify Haimeta products or services. This includes, but is not limited to, modifying, upgrading, suspending, or terminating specific services, providing new services, or replacing software packages. You may choose whether to update as needed. If you choose not to update, certain functions of Haimeta may be limited or may not function properly. To assist you in better using Haimeta, we may provide update reminders at appropriate times. If you do not wish to use the updated version of Haimeta, you may uninstall it at your discretion.

3. Haimeta Account

3.1 You may register and log in to Haimeta or use the third-party account authorization login feature provided by us to register and log in with an account legally owned by you on a third-party platform (hereinafter referred to as “Account” or “Haimeta Account”), except where such use is restricted or prohibited by the third-party platform. You understand and agree that to access certain features or services requiring identity verification (e.g., uploading, publishing, sharing, or commenting on user content), you may need to provide your real identity information (e.g., phone number) for authentication. If a third-party account is used for login, you must ensure that the account has undergone real identity verification and complies with relevant laws and regulations.

3.2 You may use Haimeta without registering or logging into a Haimeta account, but you will not have access to all of Haimeta’s features. To use certain functions or specific services, such as AI-generated content (e.g., image generation), information publishing, or interactive communication, you must register or log in to a Haimeta account and complete identity verification as required by applicable laws and regulations.

3.3 You have the right to set up your Haimeta nickname, avatar, profile information, etc. Without explicit written permission from others, you may not create a Haimeta account in another person’s name or use someone else’s name, title, brand, trademark, or avatar as your account information. During account use, you must not mislead the public regarding the account owner’s identity, especially by impersonating widely recognized organizations or individuals. You may not infringe upon others’ rights, including their personal or property rights. We reserve the right to review your account information and, if it does not comply with laws, regulations, or the terms of this Agreement, we may take actions such as issuing warnings, requiring corrections, resetting account information, restricting account functions, suspending account use, closing the account, or prohibiting re-registration, without any liability to you.

3.4 Your Haimeta account is for your personal use only. You are prohibited from gifting, lending, renting, transferring, selling, or otherwise allowing others to use your account in any form. If we reasonably believe that the account user is not the registered account holder, we have the right to suspend or terminate services to the account and revoke the account without liability to you.

3.5 When registering or using a Haimeta account, you must provide true, accurate, legal, and valid identification and information. If your registration information changes (e.g., changing your phone number or third-party account linked to a phone number), you must update the relevant information promptly. If the information you provide is inaccurate, untrue, or illegal, or if we have reason to believe the information is questionable, we may require corrections or refuse to provide related services. However, for security and identification purposes (e.g., account recovery services), you may not be able to modify initial registration and other verification information.

3.6 You are responsible for maintaining the security and confidentiality of your Haimeta account. You bear legal responsibility for all actions taken under your registered Haimeta account, including but not limited to publishing information or making payments on Haimeta. If your account is lost, you may follow our complaint procedures to request recovery. You understand that we only verify whether the information provided during the complaint matches the system records and cannot verify whether the complainant is the actual account owner. Losses resulting from poor account management or other personal reasons must be borne by you. If you discover unauthorized use of your Haimeta account or any other security breaches, please notify us immediately and take appropriate actions to protect your account.

3.7 If you wish to terminate your use of Haimeta and delete your Haimeta account information, you may contact us through [Avatar] > [Settings] > [Delete Account]. You may only request the deletion of your own account and related information, and you must complete the required ownership verification process. Once your account is deleted, we will delete or anonymize the account information, except where laws or regulations require otherwise. After account deletion, you will no longer be able to log in to Haimeta using that account or retrieve any associated content or information. However, you remain responsible for all actions taken before the account was deleted.

3.8 According to relevant laws and regulations, if you do not log in or use your account for six consecutive months, we reserve the right to freeze or reclaim the account. If your Haimeta account is frozen or reclaimed, you may be unable to log in or use Haimeta with that account. If your account is reclaimed, the stored information and usage records under that account cannot be recovered. We will provide appropriate notice before freezing or reclaiming your account, and if no action is taken following the notice, we will proceed with the freeze or reclamation.

3.9 If you lose your account, you may follow our complaint procedures to request recovery. We may require additional information to verify the matter. If you cannot provide sufficient information, we will not be able to recover the account. Our response and actions will require reasonable time, and we are not responsible for losses not caused by us.

4. User Conduct Guidelines

4.1 You acknowledge and agree that during your use of Haimeta:

• You must respect privacy, ethics, and data security. You may not input or share unauthorized personal information, confidential information (including but not limited to trade secrets), or other types of unauthorized information.

• You must respect the legitimate rights of others and ensure that the content you input is legal, compliant, and either owned by you or legally authorized for use. You may not input or share unauthorized content or infringe upon others’ rights, including but not limited to copyrights, patents, trademarks, portrait rights, name rights, voice rights, reputation rights, and honor rights.

• You may not use Haimeta for illegal activities or publish unlawful content. Additionally, you may not use technologies such as deep learning, virtual reality, or generative AI to create, publish, or disseminate false news or information.

• If you publish or disseminate non-authentic information created using technologies such as deep learning, virtual reality, or generative AI, or any other information that may confuse or mislead the public, you must clearly label it as such. You may not obscure, remove, or alter any markings we place on the content to indicate its nature.

4.2 We are committed to providing a civilized, rational, friendly, and high-quality communication platform. After completing the required identity verification, you may use Haimeta to create and publish videos, images, text, and other content. All published content, whether public or private, must comply with legal and regulatory requirements. If you publish information related to current events, public policies, or social issues, you must accurately cite the source of the information.

4.3 You may not create, reproduce, publish, or disseminate the following unlawful or prohibited content:

  1. Content that opposes fundamental legal principles or constitutional values;
  2. Content that endangers public security, divulges confidential information, subverts lawful authority, or undermines public unity;
  3. Content that harms public honor and interests;
  4. Content that distorts, slanders, desecrates, or denies the deeds and spirit of heroes and martyrs, or infringes upon their name, portrait, reputation, or honor;
  5. Content that promotes terrorism, extremism, or incites terrorist or extremist activities;
  6. Content that promotes hatred or discrimination and undermines social unity;
  7. Content that violates religious policies, promotes cults, or promotes superstitions;
  8. Content that fabricates or spreads rumors or false information, disrupts economic or social order, or undermines social stability;
  9. Content that disseminates obscene, pornographic, gambling, violent, or criminally instructive information;
  10. Content that insults or defames others or infringes upon their reputation, privacy, portrait, intellectual property, or other legitimate rights;
  11. Commercial advertisements that violate laws and regulations related to advertising;
  12. Any other content prohibited by applicable laws, regulations, or rules.

4.4 You must not create, reproduce, publish, or disseminate harmful content and should actively resist its spread. Examples include:

  1. Content with exaggerated titles that are significantly inconsistent with the actual content;
  2. Content that sensationalizes gossip, scandals, or other inappropriate topics;
  3. Inappropriate commentary on natural disasters, major accidents, or tragedies;
  4. Content with sexual implications or suggestive language;
  5. Graphic or horrifying content that causes physical or psychological discomfort;
  6. Content inciting discrimination, including regional or social discrimination;
  7. Content promoting vulgar, lowbrow, or sensationalist material;
  8. Content encouraging unsafe behavior or violations of social ethics by minors;
  9. Content involving cyberbullying or threats of violence;
  10. Content that uses obscene or offensive language, disrupting public order and morals;
  11. Other content that violates laws, public policies, social ethics, or infringes upon the rights of others.

4.5 You may not create, reproduce, publish, or disseminate content involving dangerous or harmful activities, including:

  1. Content involving violence or self-harm;
  2. Content showcasing dangerous acts that threaten personal or public safety;
  3. Content encouraging or inducing participation in potentially harmful or life-threatening activities.

4.6 To protect public and Company interests, you must refrain from or attempt the following actions:

  1. Including personal information in prompts or AI-generated content without explicit consent, especially for individuals under the age of 14;
  2. Removing, altering, or concealing labels indicating AI-generated content;
  3. Reverse-engineering or attempting to discover the source code or underlying components of Haimeta’s services, models, or algorithms;
  4. Using automated or programmed methods to extract data or outputs from Haimeta;
  5. Using Haimeta-generated content to develop competing models, including AI or machine learning algorithms;
  6. Creating mirrors or replicas of Haimeta’s webpages or services;
  7. Removing or altering trademarks, copyrights, or other proprietary notices present in the service;
  8. Engaging in any other actions that may harm Haimeta or its services.

4.7 You may not post information that disrupts platform operations, including spam, excessive marketing, unrelated comments, or attempts to evade technical reviews.

4.8 If we reasonably believe that your behavior violates these terms or is used for unlawful activities, we reserve the right to take action without prior notice. This includes suspending or terminating your access to Haimeta’s services and pursuing legal action. You bear full responsibility for any resulting claims, liabilities, or damages and must indemnify us for any losses caused.

4.9 Content generated by this service is for reference only and does not constitute advice or decision-making support. Unless otherwise specified on the service interface or agreed upon separately, you should not rely on this service as an automated decision-making tool.

5. Network Security Protection

5.1 You may not use any plugins, unauthorized systems, or third-party tools to interfere with, disrupt, modify, or otherwise affect the normal operation of Haimeta. This includes, but is not limited to, using automated programs, software, or similar tools to access Haimeta, collect, or process its information or content.

5.2 You may not engage in any activities that endanger the security of the Haimeta system or use Haimeta to harm computer network security. Such prohibited activities include, but are not limited to:

  1. Illegally accessing networks, disrupting normal network functions, stealing network data, or other activities that jeopardize network security;
  2. Providing programs or tools specifically designed for activities such as unauthorized network access, disrupting network functions or protections, or stealing network data;
  3. Providing technical support, advertising promotion, payment processing, or other assistance to individuals who are known to engage in activities that harm network security;
  4. Using unauthorized data or accessing unauthorized servers or accounts;
  5. Accessing public computer networks or another person’s computer systems without permission, and deleting, modifying, or adding to stored information;
  6. Attempting to probe, scan, or test the vulnerabilities of Haimeta’s systems or networks without authorization;
  7. Interfering with or disrupting the normal operation of Haimeta’s systems or websites, including spreading malicious programs, viruses, or other actions that disrupt normal network information services;
  8. Forging TCP/IP packet headers or any part of a packet header;
  9. Reverse engineering, disassembling, decompiling, or attempting to discover the source code of Haimeta;
  10. Maliciously registering Haimeta accounts, including but not limited to frequent or bulk account registrations;
  11. Engaging in any other activities that may harm the security of Haimeta or other platforms’ computer networks.

5.3 Without our written consent, no user or third party may, independently or by assisting others, engage in the following activities with respect to Haimeta’s information or content:

  1. Using Haimeta’s information or content for unfair competition purposes, such as promoting their own products, increasing their user base, or creating confusion about the relationship between their product and Haimeta;
  2. Unauthorized editing, organizing, or adapting of Haimeta’s information or content for display on channels or platforms other than Haimeta’s original page;
  3. Using technical methods or special identification techniques to modify, hijack, redirect, block, insert, or create pop-ups that affect the normal use of Haimeta by its users;
  4. Extracting, monitoring, copying, disseminating, displaying, mirroring, uploading, downloading, or using Haimeta’s information or content through improper means such as hotlinking, redundancy theft, web scraping, simulated downloads, deep linking, or fake registrations;
  5. Hiding or modifying Haimeta’s domain name, logos, user information, or using such information or content in a way that violates its intended purpose;
  6. Using unauthorized access to Haimeta’s information or content for statistical purposes such as keyword analysis, click-through rates, or view counts;
  7. Using Haimeta’s information or content for sales or commercial purposes beyond the scope of authorized use, or providing such information to third parties;
  8. Interfering with the associated data of Haimeta’s information or content, including altering usage metrics or tampering with Haimeta’s data;
  9. Any other illegal actions to obtain or use Haimeta’s information or content.

5.4 If we reasonably believe that your behavior violates or may violate the above provisions, or your actions negatively impact Haimeta’s information, content, or user rights, we reserve the right to take action. This includes terminating your access to services without prior notice and pursuing legal action. You are solely responsible for any resulting legal liabilities, claims, or damages caused to third parties. Additionally, you must indemnify us for any losses incurred due to your actions.

6. Breach of Agreement

6.1 If you violate the terms of this Agreement, including the Platform Rules, we reserve the right to take appropriate measures based on the circumstances. These measures may include issuing warnings, refusing to publish content, immediately halting the transmission of information, deleting content, temporarily prohibiting content publication or comments, restricting partial or full account functions, terminating services, permanently closing accounts, and other actions permitted by applicable laws and regulations. You are solely responsible for any adverse consequences resulting from these measures, such as the unavailability of Haimeta features, deletion of account information or content, inability to access account assets, or loss of other rights. Deleted user information or content will not be restored.

6.2 If you engage in improper or fraudulent activities to participate in prize-winning sales or promotions hosted within Haimeta, we reserve the right to restrict or cancel your eligibility for such activities and revoke any rewards. If you have already received a reward, we have the right to require you to return the prize or reimburse its equivalent cash value.

6.3 We reserve the right to publicly announce the outcomes of such actions and to determine, at our discretion, whether to restore account usage. For activities suspected of violating laws or regulations, we will retain relevant records and may report the matter to the appropriate authorities, as well as cooperate with their investigations.

6.4 We respect and protect the intellectual property rights, reputation rights, name rights, privacy rights, and other legal rights of users and third parties. If your actions infringe upon these rights, leading to third-party complaints, reports, lawsuits, or other claims for damages, we reserve the right to take necessary measures as required by law. If your actions result in us incurring compensation liabilities to third parties, penalties from regulatory authorities, or other financial or reputational losses, you must compensate us for all resulting damages.

7. Protection of User Personal Information

7.1 We are committed to working with you to protect your personal information.

7.2 Protecting users’ personal information is one of our core principles. During your use of Haimeta, you may need to provide personal information so that we can offer you better services and corresponding technical support.

7.3 When you activate or use Haimeta, we may process relevant information to enable the features or services you select or to comply with legal and regulatory requirements. Beyond the information necessary to provide basic Haimeta functions or services and the information required by law, you have the right to refuse the processing of additional information. However, this may result in our inability to provide certain features or services.

7.4 We may personalize content recommendations for you based on recommendation algorithms. We continuously improve and explore optimized solutions for our recommendation systems while ensuring, in accordance with the law, your autonomy and control over personalized recommendations.

7.5 We will safeguard your rights to browse, modify, delete personal information, and withdraw authorizations in compliance with applicable laws. We will use encryption, anonymization, and other security technologies aligned with Haimeta products and services to protect your personal information.

7.6 For more details about personal information protection, please refer to the Haimeta Privacy Policy.

8. Intellectual Property

8.1 All intellectual property rights related to Haimeta’s products and services belong to us, including but not limited to software, technology, programs, webpages, text, images, audio, video, graphics, layout design, and electronic documents. These are protected by applicable Hong Kong laws, regulations, and international treaties. The copyrights, patents, and other intellectual property rights associated with the software used in providing Haimeta’s products and services are either owned by us or used under valid authorization.

8.2 While using Haimeta, you may submit text, images, and other input content (collectively, “Input Content”) to Haimeta, which will generate output content (e.g., images) based on your input (collectively, “Output Content”). The specific types of input and output content depend on the product features. You understand and agree that all Input Content and any content you publish while using Haimeta, including but not limited to text, images, videos, audio, and their components (e.g., music, sound, scripts, visual designs, dialogue), must be original or legally authorized by you. Such content must not violate laws, infringe upon the legal rights of others (e.g., copyrights, patents, trademarks, personality rights, or privacy rights), or contravene public morals. To the extent permitted by law, the intellectual property and other property rights (if any) for Output Content generated using Haimeta belong to you. However, if the Input Content and/or Output Content includes elements where we hold intellectual property or other rights, we retain ownership of those elements. Ownership of content you upload or publish remains with you or the original copyright holder.

8.3 To improve Haimeta’s services, you grant us and our affiliates an irrevocable, royalty-free, sublicensable, worldwide, non-exclusive, perpetual, and transferable right to use your Input Content, Output Content, and any other published content (“Content”). This includes rights to store, use, reproduce, modify, edit, publish, display, translate, distribute, create derivative works, and sublicense the content for both commercial and non-commercial purposes. Additionally, we may pursue evidence collection and initiate legal actions against third-party infringements in our own name.

8.4 To enhance the sharing and promotion of your works, you grant us a global, royalty-free, non-exclusive, and sublicensable license to use the content you upload or publish through Haimeta, such as text, images, audio, and video, including all components (e.g., music, sound, scripts, visual designs). This license includes rights such as reproduction, translation, compilation, online dissemination, adaptation, and creation of derivative works. The license allows us to use this content on Haimeta and other platforms (e.g., websites, applications, or smart devices). You agree that we may use the content or authorize third parties to use it for promotion, advertising, marketing, and research purposes. The granted rights also cover using and displaying your embedded trademarks, service marks, branding, and other promotional materials as part of the content.

8.5 To protect your rights, you authorize us to independently or through third parties enforce intellectual property rights for content you upload. This may include monitoring for infringement, issuing legal notices, filing lawsuits or arbitration, or seeking settlements. We reserve the right to make decisions and independently act on enforcement matters.

8.6 Due to the nature of certain features, content you upload may be available for other users to interact with through Haimeta, including reposting, copying, or downloading. While we will require users to respect your rights under this Agreement and Platform Rules, you may file infringement complaints through Haimeta if you believe your rights have been violated by other users.

8.7 We retain all rights permitted by law over the data and information generated during the development and operation of Haimeta, including technical support.

8.8 You are prohibited from using “Haimeta,” “www.haimeta.com,” or any trademarks, service marks, trade names, domain names, website names, or other branding associated with Haimeta (“Marks”) without prior written consent. You may not display, use, or apply to register such Marks in any form, nor imply rights to handle these Marks. If your unauthorized use of the Marks causes harm to us or others, you will bear full legal liability.

8.9 You are responsible for maintaining the copyright and proper use of content generated through this service. Any intellectual property issues arising from the creation or use of generated content must be resolved by you, and we are not liable for related losses. Should your actions cause us losses, we reserve the right to seek compensation from you.

9. Taxation

In accordance with applicable laws and regulations, any income, rewards, or benefits you earn through Haimeta may be subject to taxes or require tax declarations. You understand and agree that we may need to collect or use your personal information and tax-related data to comply with tax withholding or declaration requirements as mandated by tax authorities. You are expected to cooperate with us to fulfill your tax obligations.

10. Special Provisions for Third-Party Services

10.1 When you use third-party products or services on Haimeta, in addition to complying with this Agreement and related Haimeta rules, you may also need to carefully read, agree to, and comply with the third party’s agreements and related rules. Any disputes, losses, or damages arising from third-party products or services must be resolved directly between you and the third party in accordance with the applicable agreements.

10.2 You may choose to use third-party payment accounts to make payments on Haimeta. You understand and acknowledge that these payment services are provided by legally qualified third-party service providers. In addition to being bound by this Agreement, the use of such payment services is also governed by the terms and policies of the third-party payment service providers and financial institutions. The specific conditions and rules for using these payment services are determined by you and the payment service provider.

10.3 If you use financial services on Haimeta, including but not limited to third-party payment services, you should fully understand the nature of these services and carefully read and agree to the relevant terms and conditions.

11. Terms of Use for Minors

11.1 If you are under 18 years of age, you must read this Agreement under the guidance of your guardian and obtain their consent before using Haimeta. If you fail to obtain consent, your guardian may notify the platform through the designated contact channels, and we reserve the right to restrict account functionalities (including but not limited to browsing, AI content generation, information publishing, and interactive communication).

11.2 We prioritize the protection of minors’ personal information and privacy. We strongly advise you to exercise caution when filling in personal information related to minors and to avoid posting or sharing content involving minors without proper consent. You must obtain all necessary legal authorizations and consents to use or display minors’ portraits, voices, or related information, and you permit us to process and use such content in accordance with this Agreement. If content involving minors infringes upon their rights, we may handle the content and notify you as necessary to safeguard minors’ rights. Minors and their guardians understand and agree that if you violate laws, this Agreement, or the rules displayed on the service interface, you and your guardian will bear full legal responsibility as required by law.

11.3 We work together with guardians to protect minors’ physical and mental health. If you are a guardian, you are responsible for supervising minors’ use of the internet, ensuring their online safety, and guiding them to use the internet healthily and reasonably. Minors should use the internet responsibly under their guardians’ supervision, develop good online habits, and avoid excessive engagement in virtual spaces.

11.4 Teenagers must adhere to appropriate online behavior guidelines:

  1. Learn online effectively and avoid harmful content;
  2. Engage in honest and friendly communication and avoid insults or deception;
  3. Enhance self-protection awareness and avoid meeting online acquaintances without caution;
  4. Maintain network security and refrain from disrupting network order;
  5. Prioritize mental and physical health and avoid overindulgence in virtual spaces.

11.5 Special Reminders for Guardians:

  1. If your ward uses Haimeta, you, as the guardian, should guide and supervise their registration and use. If your ward applies to register or log in to a Haimeta account, we may assume that you have given consent.
  2. Your ward may use features such as account recharges during their use of Haimeta. As a guardian, you should safeguard your payment devices, payment accounts, and passwords to prevent unauthorized transactions by your ward through your Haimeta account.

If you have further questions about protecting minors’ rights, please contact us via the feedback page or email at support@haimeta.com.

12. Limitations of Functionality and Disclaimers of Liability

12.1 Generative and deep synthetic AI can provide current and potential societal benefits. However, due to technical limitations or ethical concerns, we are highly attentive to the potential misuse of these technologies. By choosing to use Haimeta, you acknowledge and agree to the following:

  1. Given the limitations of current science and technology and the nature of AI, we cannot guarantee the authenticity, accuracy, or reliability of output content. Output content is based solely on the limited data used during our training. You should objectively and prudently evaluate output content based on your own needs and avoid relying on it as the sole basis for any action or decision. We strongly recommend consulting professional advice, especially for matters related to health, medicine, finance, investment, insurance, or any significant issues affecting you or your stakeholders, before taking action based on output content.

  2. You must recognize and use generative and deep synthetic AI technologies scientifically and lawfully. You must comply with this Agreement, Platform Rules, and relevant laws and regulations applicable in Hong Kong and other applicable jurisdictions. You are responsible for any legal liability arising from your own illegal behavior. Haimeta does not guarantee the output content, and you must independently assess and verify its objectivity and reliability. You are solely responsible for the consequences and liabilities arising from actions based on the output content, including but not limited to risks stemming from your assessment of its authenticity, accuracy, or reliability.

  3. We take content safety seriously and strive to implement reasonable security measures to filter inappropriate or harmful content produced by the model to meet expectations. However, errors may still occur. If you encounter such issues, please provide feedback promptly, and we will work to optimize the model based on your input.

  4. Haimeta products and services are provided “as is” based on current technology and conditions. While we make every effort to ensure service continuity and security, we cannot guarantee flawless services or foresee and prevent all legal, technical, or other risks. Therefore, we are not liable for any direct, indirect, consequential, punitive, incidental, or special damages arising from your use of Haimeta’s services or your reliance on output content.

  5. The output content generated by the model does not represent Haimeta’s attitudes, opinions, or positions. Due to technological limitations, output content may contain unreasonable, flawed, or problematic elements. If you have any questions or need assistance, please contact us through the feedback section on the Haimeta client or website, or email us at support@haimeta.com. We greatly appreciate your understanding and support.

12.2 You acknowledge and agree that Haimeta products and services are provided based on the current state of technology and conditions. We do not provide any explicit or implicit guarantees regarding:

  1. Haimeta’s products and services meeting your specific needs, being fit for a particular purpose, or aligning with your expectations;
  2. Haimeta’s products and services being uninterrupted, timely, secure, reliable, or error-free, or being permanently available;
  3. All errors in Haimeta’s products and services being corrected;
  4. The absence of any risks during your use of Haimeta’s products and services.

12.3 While we strive to ensure service continuity and security, Haimeta’s products and services may be affected or disrupted by various factors. You acknowledge and agree that we are not liable for service suspensions, interruptions, terminations, or any associated losses arising from the following situations, within the limits of applicable laws:

  1. Force majeure events, including but not limited to government actions, natural disasters (e.g., floods, earthquakes, typhoons), wars, strikes, riots, or epidemics;
  2. Uncontrollable factors such as power outages, network failures, hacking attacks, malicious software, viruses, or defects in third-party services;
  3. Maintenance, upgrades, repairs, or servicing of Haimeta’s systems or equipment. We will make reasonable efforts to notify you in advance of such situations.

12.4 Be particularly cautious and exercise independent judgment regarding information related to loans, financing, investments, or other financial matters. Unless explicitly required by law, we are not liable for any direct, indirect, consequential, or punitive damages arising from financial losses, reputational harm, or other tangible or intangible losses incurred due to your actions.

12.5 We reserve the right to review and address unlawful or inappropriate content as provided by law, this Agreement, and Platform Rules. However, this right does not constitute an obligation or guarantee that we will detect or address such issues promptly.

12.6 This Agreement aims to ensure compliance with applicable laws and regulations, maintain public order and morals, and protect users’ and others’ legitimate rights. While we strive to exercise judgment consistent with applicable laws, we do not guarantee alignment with the judgments of judicial or administrative authorities.

12.7 Unless expressly stated otherwise, we do not guarantee the legality or appropriateness of Haimeta’s use in jurisdictions outside Hong Kong. If you choose to use Haimeta in such jurisdictions, you acknowledge that this is at your own initiative, and you are responsible for ensuring compliance with all applicable local laws and bearing any associated risks or liabilities.

12.8 Under no circumstances shall we be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages, including but not limited to loss of profits resulting from your use of Haimeta. Unless explicitly required by law, our total liability to you, regardless of the cause or form of action, shall not exceed the fees (if any) you paid to us during your use of Haimeta.

13. Notifications

13.1 To provide better services or accommodate changes in applicable laws, regulations, policies, technical conditions, or product features, we may revise this Agreement from time to time. The revised content will form an integral part of this Agreement. After the Agreement is updated, we will release the updated version on the Haimeta client and official website, and notify you of the revisions before the updated terms take effect through announcements on the Haimeta client and official website (www.haimeta.com) or other appropriate methods. You can also review the latest version of the Agreement on the Haimeta client or official website. Your continued use of Haimeta indicates that you agree to accept the revised terms. If you disagree with the revised terms, please immediately stop accessing or using Haimeta.

13.2 Notifications from us to you may be delivered through various means, including but not limited to system prompts, pop-up notifications, announcements, in-app messages, or text messages. If your contact information registered with Haimeta changes, you must update it promptly. These notifications may significantly impact your rights and obligations, so you should ensure that you remain contactable and promptly review the notifications.

14. Miscellaneous

14.1 This Agreement is governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. If any provision of this Agreement is deemed invalid due to a conflict with applicable laws and regulations, such provision shall be reinterpreted and applied in a manner as close as possible to its original intent, without violating the law. All other provisions of this Agreement shall remain in full force and effect.

14.2 In the event of any disputes between you and us, both parties shall strive to resolve the matter amicably. If no resolution is reached, either party may submit the dispute to the courts of Hong Kong Special Administrative Region for resolution.

14.3 The headings in this Agreement are for convenience only and do not affect the interpretation of any provisions.

14.4 You and we are independent entities, and this Agreement does not constitute any explicit or implied warranty or condition of agency, partnership, joint venture, or employment relationship between the parties.

14.5 This Agreement will automatically terminate or be dissolved under the following circumstances:

  1. We cease providing the service;
  2. Either party ceases to exist or loses its legal status due to dissolution, bankruptcy, or liquidation;
  3. You request account cancellation, which is approved by us, or you cease using the service through other means.

14.6 If this Agreement is terminated or dissolved due to your actions, we reserve the right to:

  1. Retain your registration data and past activity records, except for personal information;
  2. Exercise the rights specified in this Agreement regarding any illegal activities or violations of this Agreement that occurred during your use of the service.

14.7 This English version of the Agreement shall prevail over any translated versions in terms of actual content and legal interpretation.